Privacy policy

Effective Date: July 5, 2026

Prime Line Auto Parts LLC ("Prime Line Auto Parts LLC," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.primelineautopart.com, place an order, request a quote, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.


Who We Are

Prime Line Auto Parts LLC is a United States company specializing in quality used automotive engines and related drivetrain components.

Business Name
Prime Line Auto Parts LLC

Business Address
1111B S Governors Ave Suite 46923
Dover, DE 19904
United States

Email
support@primelineautopart.com

Phone
+1 (866) 535-7160


Information We Collect

We may collect information that you voluntarily provide, including:

    • Full Name
    • Email Address
    • Phone Number
    • Billing Address
    • Shipping Address
    • Company Name (if applicable)
    • Vehicle Identification Number (VIN)
    • Vehicle Year, Make, Model and Engine Details
    • Payment Information
    • Order History
    • Customer Support Messages

We also automatically collect certain technical information, including:

    • IP Address
    • Browser Type
    • Device Information
    • Operating System
    • Pages Visited
    • Date and Time of Visit
    • Referring Website
    • Cookies and Similar Technologies

Vehicle Information

To ensure product compatibility, we may request vehicle information such as:

    • VIN
    • Year
    • Make
    • Model
    • Engine Size
    • Transmission Type

This information is used solely to verify compatibility and improve order accuracy.


How We Use Your Information

We use your information to:

    • Process and fulfill orders
    • Verify vehicle compatibility
    • Provide quotations
    • Process payments
    • Arrange shipping
    • Respond to customer inquiries
    • Provide warranty support
    • Improve our products and services
    • Prevent fraud
    • Maintain website security
    • Comply with legal obligations
    • Send important order updates
    • Send promotional emails only where permitted by law

Payment Information

Payments are securely processed by trusted third-party payment providers.

Prime Line Auto Parts LLC does not store your complete credit card or debit card information on our servers.

Payment processors may include:

    • Shopify Payments
    • PayPal (where available)
    • Other secure payment providers supported by Shopify

These providers maintain their own privacy and security practices.


Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

    • Remember your preferences
    • Improve website functionality
    • Measure website traffic
    • Analyze visitor behavior
    • Improve user experience
    • Support advertising and remarketing

Cookies may include:

    • Essential Cookies
    • Functional Cookies
    • Analytics Cookies
    • Marketing Cookies

Visitors located in regions where consent is required may manage cookie preferences through our Cookie Consent Banner.


Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information including:

    • Pages viewed
    • Time spent on pages
    • Device type
    • Browser
    • Country
    • Traffic source

Google Analytics uses cookies to generate reports about website usage.

You may opt out using Google's Browser Add-on if desired.


Google Ads

We use Google Ads and related advertising technologies to:

    • Measure advertising performance
    • Show relevant advertisements
    • Improve marketing campaigns
    • Track conversions

Google may use cookies to personalize advertisements.


Shopify

Our online store is hosted by Shopify Inc.

Shopify provides the eCommerce platform that enables us to sell products and services.

Information collected through Shopify is handled according to Shopify's Privacy Policy.


Sharing Your Information

We do not sell personal information for monetary consideration. We may disclose limited identifiers, device information, and website activity to analytics and advertising service providers for measurement, advertising, and remarketing where permitted by law. Depending on the applicable jurisdiction, certain disclosures may be considered “selling,” “sharing,” or processing for targeted advertising. Visitors may manage applicable preferences through our Cookie Consent Banner or contact us using the information below.

We may share information only when necessary with trusted service providers including:

    • Shopify
    • Payment Processors
    • Shipping Companies
    • Freight Carriers
    • Analytics Providers
    • Marketing Service Providers
    • Fraud Prevention Services
    • Government Authorities where required by law

Data Security

We use industry-standard security measures including SSL encryption to help protect your information.

Although no method of transmission over the Internet is completely secure, we take reasonable precautions to safeguard your personal information.


Data Retention

We retain personal information only as long as necessary to:

    • Complete transactions
    • Provide warranty services
    • Comply with legal obligations
    • Resolve disputes
    • Prevent fraud

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

    • Access your information
    • Correct inaccurate information
    • Request deletion
    • Restrict processing
    • Object to certain processing
    • Receive a copy of your information
    • Withdraw consent where applicable

To exercise these rights, please contact us.


Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.


Children's Privacy

Our products and services are intended for adults.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will promptly delete it.


International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States.

By using our website, you consent to this transfer.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting on this page.

The "Effective Date" at the top of this policy will indicate the latest revision.


SMS/Text Messaging Privacy Notice

Prime Line Auto Parts LLC may collect your phone number when you submit a VIN request, quote request, contact form, product inquiry, order inquiry, or customer support request through our website.

We use your phone number to respond to your request, help verify vehicle compatibility, provide used engine availability and pricing, answer shipping or warranty questions, and assist with order or customer support communication.

We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP or contacting us at support@primelineautopart.com.


Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Prime Line Auto Parts LLC

1111B S Governors Ave Suite 46923
Dover, DE 19904
United States

📞 Phone:
+1 (866) 535-7160

📧 Email:
support@primelineautopart.com

🌐 Website:
https://www.primelineautopart.com