FAQs

Frequently Asked Questions About Buying Used Engines

Prime Line Auto Parts LLC supplies quality-tested used replacement engines for cars, trucks, SUVs, and vans. Below are answers about VIN compatibility, recorded mileage, ordering, freight shipping, warranty coverage, returns, and installation.

1. Does Prime Line Auto Parts charge a core deposit?

No. Prime Line Auto Parts LLC does not require a core return or charge a core deposit for its used engines unless otherwise stated in a specific product listing.

The displayed product price excludes applicable taxes and any residential, limited-access, or other accessorial delivery charges.

2. How are used engine prices determined?

Used engine pricing is based on several factors, including:

  • Current market conditions
  • Product availability
  • Recorded mileage
  • Overall condition
  • Vehicle application and engine specifications

Prime Line Auto Parts regularly reviews market pricing to provide competitive replacement engine options while maintaining its product quality standards.

3. Does Prime Line Auto Parts provide engine mileage information?

Yes. Whenever available, Prime Line Auto Parts provides the recorded mileage for each used engine option.

Read the Used Engine Mileage Guide to learn how mileage information can help you compare replacement engines.

4. How can I find a used engine that fits my vehicle?

Provide your Vehicle Identification Number (VIN) before ordering.

Prime Line Auto Parts can review your VIN, vehicle year, make, model, engine size, and available specifications to help identify a suitable replacement engine whenever possible.

Compatibility assistance supports product selection, but customers and professional installers remain responsible for confirming final fitment before installation.

5. Can I buy a used engine online?

Yes. You can browse available used engines and place an order online.

Before purchasing, review the Used Engine Buying Guide for a complete pre-order checklist.

Prime Line Auto Parts can also assist with:

  • VIN and engine compatibility
  • Product availability
  • Recorded mileage options
  • Pricing
  • Freight shipping
  • Warranty questions

6. Where does Prime Line Auto Parts ship used engines?

Prime Line Auto Parts primarily ships used engines throughout the continental United States using professional freight carriers.

Free standard freight shipping is available to eligible commercial business addresses equipped to receive freight, such as locations with a loading dock or forklift.

Residential delivery is available and requires a $150 residential liftgate service fee. Additional charges may apply for remote, limited-access, redelivery, storage, or other accessorial services.

Shipping to Alaska, Hawaii, U.S. territories, or international destinations may be available upon request and is subject to carrier availability and additional charges.

Review the Used Engine Freight Shipping Guide for address eligibility, liftgate service, appointments, and delivery instructions.

7. How long does used engine shipping take?

Most in-stock orders are processed within 2–5 business days after payment has been received and verified.

Typical freight transit time is approximately 3–7 business days after the carrier accepts the shipment. Transit time does not include order processing and may vary according to the destination, carrier route, terminal availability, and delivery appointment scheduling.

All processing and transit times are estimates and are not guaranteed. Tracking information will be provided when available after shipment.

8. Do used engines come with a warranty?

Yes. Eligible used engines include the Standard 6-Month Limited Warranty, beginning on the delivery date.

Extended warranty options may also be available for eligible products at the time of purchase.

Review the Warranty Policy for coverage requirements, exclusions, professional installation requirements, documentation, and claim procedures.

9. What is the return policy for used engines?

Customers may request a return within 30 calendar days of delivery, subject to the Return and Refund Policy.

Approved non-defective returns may be subject to:

  • Customer-paid return shipping charges
  • Non-refundable original shipping charges
  • A restocking fee of up to 20%

Every return requires prior Return Merchandise Authorization (RMA) approval.

10. Can I return an engine without contacting Prime Line Auto Parts?

No. Returns are not accepted without prior authorization.

Before returning any product, contact the Prime Line Auto Parts customer support team to request an RMA and receive return instructions.

11. Where is Prime Line Auto Parts LLC located?

The company’s business mailing address is:

Prime Line Auto Parts LLC
1111B S Governors Ave Suite 46923
Dover, Delaware 19904
United States

This is a business mailing address and is not a customer pickup or return-shipping location.

12. Can I pick up my used engine in person?

Local customer pickup is not generally offered. Most engines are shipped using professional freight carriers from the company’s supplier and distribution network.

If you have special delivery requirements, contact customer support before placing your order.

13. How can I contact Prime Line Auto Parts?

Online forms and email inquiries may be submitted 24 hours a day. Response times may vary.

14. What types of used engines does Prime Line Auto Parts sell?

Prime Line Auto Parts currently focuses on quality-tested used replacement engines for cars, pickup trucks, SUVs, and vans.

Product availability, recorded mileage, engine specifications, pricing, and warranty eligibility vary according to the vehicle application and available inventory.

15. Are the engines used, rebuilt, or remanufactured?

Prime Line Auto Parts specializes in quality-tested used engines.

An engine should only be considered rebuilt or remanufactured when that condition is explicitly stated in its product listing. A used engine listing should not be interpreted as a rebuilt or remanufactured engine.

16. What is included with a used engine?

A used engine assembly generally includes the engine block, cylinder heads, and internal lubricated components.

External accessories may be included for shipping convenience depending on availability, but they are not guaranteed or covered unless specifically stated in the product listing or Warranty Policy.

Your installer may need to transfer or replace external accessories and maintenance components from the original engine.

For a detailed breakdown of engine assemblies and external accessories, read What Is Included With a Used Engine?

17. Are product photos of the exact engine I will receive?

Product images may be representative. The selected used engine can vary in appearance, recorded mileage, cosmetic condition, identification markings, and attached external accessories.

When available, photos of the selected engine may be shared before shipment for customer review.

18. Should a professional mechanic install my used engine?

Yes. Professional installation by a qualified repair facility is strongly recommended and may be required for warranty eligibility.

The installer should confirm fitment, inspect the engine before installation, transfer or replace required external components, and follow all preparation, documentation, and maintenance requirements.

Review the Warranty Policy before installation.

19. What information should I provide before ordering a used engine?

Before ordering, provide the following information whenever available:

  • Complete 17-character VIN
  • Vehicle year, make, and model
  • Engine size or displacement
  • Relevant VIN digit, engine code, or emissions specification
  • Commercial or residential delivery address
  • Any special freight delivery requirements

This information helps Prime Line Auto Parts review compatibility, inventory options, and applicable delivery charges before shipment.

20. What should I do when my engine is delivered?

Inspect the shipment immediately and before signing the freight carrier’s delivery receipt or Bill of Lading.

Check the pallet or crate, exterior packaging, and visible condition of the engine. If you notice freight damage:

  • Take clear photographs
  • Write the damage on the carrier’s delivery receipt
  • Notify Prime Line Auto Parts within 48 hours

Review the Shipping Policy for complete delivery inspection and freight-damage instructions.

Still Have Questions About Buying a Used Engine?

If you cannot find the answer you need, contact Prime Line Auto Parts for help with VIN compatibility, inventory availability, recorded mileage, ordering, freight shipping, warranty coverage, or returns.